I need to come up with the most effective way to notify our existing customers and those formerly who have used the services at this company that we are under new management. We are a small business corporation.
I don’t want to go into detail but my husband and I are in the process of owning this business it’s a matter of signing the docs. So at this time we can only honestly speak of the management change and not the ownership.
I thought about writing a letter from the company and sending them out to the customers but don’t really know what to write because I want to keep it brief. It needs to communicate that the previous manager is no longer employed here but without incriminating the integrity of the business itself.
Also we need to protect the company from losing business to former employees.
I am hoping somebody will have experience in this area because I certainly do not.
Keith

