Business Management - Small Blog

can anybody tell me how to forecast sales for a call center?

The_Only_WAy asked:


I am developing a business plan as my
SMALL BUSINESS MANAGEMENT assignment in MBA.
In which i am working on call center development.

Here i can’t get the actual data of any client whose project we’d be working on. But the figures should be realistic so i got the payments and their schedules of a client from a call center.

Now how would i make projections on its basis

Cynthia

Tags: Call Center, Developing A Business Plan, Small Business Management

This entry was posted on Wednesday, October 15th, 2008 at 3:54 pm and is filed under Small Business. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.

One Response to “can anybody tell me how to forecast sales for a call center?”

1. julius Caesar Salad says:

   October 15, 2008 at 11:29 pm

   Seasonal charts, quarterly review and use the ups and downs to forecast the heavy times and when the call center had the worst response